Contact Us
We're happy to help with any queries, large or small and we can be contacted between 9am - 5.00pm, Mondays to Fridays.
Someone is generally around on Saturdays if you have an urgent request. 
You can contact us by phone on 0191 597 2892, by email: or by mail.
We like to respond to emails the same day, often immediately, but if your request is urgent, it's best to give us a ring. 
Our address is:
The Ribbon Shop
171 Kenton Road,
Newcastle upon Tyne
We work from home so please call ahead if you would like to visit.
We're experiencing postal delays due to very necessary social distancing and are finding that First Class Post can take a few days to be delivered so we'd advise Next Day Delivery if your order is urgent.