You are welcome to amend or cancel an order right up to the point when it's sent out. Do get in touch with us quickly as we like to send out orders immediately. The quickest way to contact us is by phone on 0191 597 2892.
Unfortunately, we can't cancel an order once it's been dispatched but you are welcome to return it using our Returns procedure.
We're experiencing postal delays due to very necessary social distancing and are finding that First Class Post can take a few days to be delivered so we'd advise Next Day Delivery if your order is urgent.